Operations Strategy Analyst (x/f/m)

Unlimited Contract - Berlin HQ

Doctolib is hiring a full time Operations Strategy Analyst to scale our Operations Department in close collaboration with the German Operations and the wider German and French Operations Strategy Team.

What you will do 

  • You identify and build processes and tools to improve productivity while maintaining a world class service

  • You provide analyses and dashboards that lead decision making

  • You follow up closely with teams managers on all processes and tools implementations

  • You communicate efficiently on change management

  • You contribute in scaling the internal services team

Your skills

You could be our next team mate if you:

  • Have 3-5 years of relevant experience

  • Already gained experience within a fast-paced, hyper growing environment.

  • Are results oriented with a “get things done”, KPI-driven attitude

  • Have proficient knowledge of Salesforce and SQL

  • Have an entrepreneurial mindset with the ambition to transform the healthcare sector

  • Are a quick thinker and demonstrate leadership by excellent communication to the stakeholders

  • Speak German and English fluently

Now, it would be fantastic if you: 

  • Already gained experiences within the healthcare market

  • Are proficient in French or Italian

The Interview Process 

  • Video Call with Talent

  • Interview with your Manager

  • Final Interview and Case Study

Perks

  • An extensive and tailored onboarding program - The Doctolib Academy,

  • A personalised learning program based on your professional goals and skills (language courses, sales courses, product training, market research, etc),

  • Team building activities (2-4) and monthly company wide events and activities

  • A referral program giving you access to our DoctoStore where you can stock up on Doctolib branded swag or make a donation to a charity

  • A flexible work environment with an optional 2 remote days/week

  • 28 paid days off

About Doctolib

Founded in 2013, Doctolib is the fastest growing e-health service in Europe.

We provide healthcare professionals with services to improve the efficiency of their organization, transform their patients' experience, and strengthen cooperation with other practitioners. We help patients to access care easily, with online appointment scheduling, teleconsultations and receiving their prescriptions online.


Doctolib is also a group of passionate entrepreneurs who are transforming the healthcare industry and share the SCALES values.


At Doctolib, we don’t just accept diversity, we respect and celebrate it! We’re proudly committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, ethnicity, disability or place of origin. We take care of each other and are grateful for each Doctoliber’s contribution to our mission!