Doctolib is hiring a Content Analyst for our Italian team. In this role, you will be part of our B2C Product Marketing team. As you will be one of our first hires based in Milan, you will be part of an entrepreneurial adventure to transform healthcare in Italy. This is an unprecedented development opportunity that will allow you to join us from the get go and be a key contributor to our success.
Who we are
Founded in 2013, Doctolib is the fastest growing and leading e-health service in Europe.
For healthcare professionals
We provide healthcare professionals with a software solution with a full range of services to help improve the efficiency of their operations, provide their patients with a more seamless experience, attract new patients, and collaborate with other practitioners.
We provide patients with a more transparent access to healthcare and a full suite of online services to manage their health: from finding nearby healthcare professionals, to booking/managing appointments 24/7 online, having remote medical consultations via video and receiving a digital prescription in their online account.
What will be your missions?
The B2C Product Marketing team’s mission is to predefine and scale all the content that practitioners can use on our platform, to empower their patients to book online. The end goal is to offer patients a very simple experience when searching for a practitioner online and booking an appointment. Some examples of content elements include medical specialty names, visit motives, search keywords, instructions given to patients etc. In this role you will:
You will be in charge of delivering results on the Italian patient NPS i.e. satisfaction across all our B2C products.
Who are you?