Stage/Alternance Knowledge & Learning Strategy (x/f/m)

Intern - France

More about the team

Doctolib’s mission #2 is to build a company of entrepreneurs with strong human values. This mission is anchored within the People Development team’s DNA. Our strong belief is that to build the greatest team of Doctolibers, we need to invest in their development, professional and personal. We create Doctolib global learning programs (Docto Academy, Language Academy, Manager Academy…), the career path framework, and we provide tools and support to better manage knowledge, develop careers and learning experiences within other teams. Our mission is to scale Doctolib's ways of working, collaborating, learning and growing together.

What makes us wake up in the morning? Our strong team spirit, to daily meet the challenge of empowering Doctolibers in their careers.

Your role  

You will be working with the People Success Strategy Manager on the Socrate Project. 

The Socrate project intends to provide clarity and visibility to all Doctolibers on knowledge & learning experiences available to them. It aims to put under one roof, what has grown progressively in silos across teams: documentation, processes, ways of working & learning.

What does it mean for you ? 

    1. Contribute to build the new platform, prepare the content and launch the new tool
    2. Follow up closely with each team’s learning referent on processes, content creation and hub implementation
    3. Help define and track KPIs 
    4. Track & roll out action plan to improve hub adoption 
  • Change management: Communicate efficiently and onboard Doctolibers on new hub

Your skills

You could be our next team mate if you:

  • You are ambitious and want to take part in one of the best success stories in e-health in Europe

  • You have an ongoing Master’s degree from a business school / engineering school looking for a 6 months internship  (end of studies)

  • You have strong listening and communication skills (both written and oral), proactive leadership on projects, ability to operate in a fast paced environment 

  • You are fluent in both French and English

  • You have the ability to work on different projects and like to have various tasks

It is a plus if: 

  • You have good knowledge of the Google suite (Gsheet, Slides) or Excel / Powerpoint
  • You have experience with Project Management tools such as Asana
  • You have a first 6 months experience as an intern in Project Management, Business Operations or consulting
  • You are creative and are excited about content creation

At the end of your internship, you will have: 

  • Experienced everything about a complex and large scale project with high impact on our ways of working and culture at Doctolib
  • Strengthened understanding on the strategic role of learning and knowledge management within an organization, in hypergrowth 
  • Stronger project management skills 
  • Key redactional and content management skills 
  • Change management skills to rollout both tools and processes across cross-cultural teams  

More about the position

  • Start date: 6-months internships starting in June 2021
  • Location: 54 quai Charles Pasqua, 92 300 Levallois

The interview process

  1. First video call with Alexa, Talent Partner (45 minutes)
  2. Video call with Salomé,  People Success Strategy Manager (1 hour)

About Doctolib
Founded in 2013, Doctolib is one of the fastest growing e-health service in Europe.

We provide healthcare professionals with services to improve the efficiency of their organization, transform their patients' experience, and strengthen cooperation with other practitioners. We help patients access healthcare easily, with online appointment scheduling, and teleconsultations.
Doctolib is also a group of passionate entrepreneurs who are transforming the healthcare industry.

At Doctolib, we don’t just accept diversity, we respect and celebrate it! We’re proudly committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, ethnicity, disability or place of origin. We take care of each other and are grateful for each Doctoliber’s contribution to our mission!

Our company values

  • SERVE: Provide exceptional service to healthcare professionals & patients

  • CARE: Take care of our team

  • ACT: Be action-oriented and bold

  • LEARN: Be humble and learn 3 things every day

  • ENJOY: Enjoy and maintain a high level of energy

  • STRUCTURE: Work with methodology & efficiency to scale