About the role:
Doctolib is looking for a Senior Growth & Conversion Manager to join the Patient Marketing team. You will be in charge of influencing the biggest lever we have to increase our main KPI, Online bookings. Your mandate is to optimise the patient experience and make sure that they seamlessly find exactly what they are looking for when visiting our platform.
Most of our patients come to us with very clear needs: I need an appointment with a specific doctor at a specific place at a specific time for a specific type of consultation. Offering them the right supply matching their needs is the main driver of our conversion rate. Yet, in the majority of cases we lose the patient as he moves through the funnel. Tackling this opportunity will be your task: You will be responsible for maximising our conversion rate by knowing our patients' needs inside out, understanding their journeys in granular detail and defining and running action plans to create a best in class healthcare experience for them.
(Some) of your daily challenges as a Senior Growth & Conversion Manager
Who you are:
What's in it for you ?
Doctolib offers doctors and hospitals a software solution with a full range of services to help improve the efficiency of their operations, provide their patients with a more seamless experience, help find new patients, and collaborate with other doctors.
You'll have the opportunity to revolutionise a whole industry;
We're building a diverse and inclusive culture full of passionate people who love what they do, Doctolib guarantees equal opportunities to all candidates.
Each application received is put into consideration regardless of ethnic and racial origin, opinions, beliefs, gender, sexual orientation, health or handicap.
Who we are
Founded in 2013, Doctolib is the fastest growing and leading e-health service in Europe.
For healthcare professionals
We provide healthcare professionals with a software solution with a full range of services to help improve the efficiency of their operations, provide their patients with a more seamless experience, attract new patients, and collaborate with other practitioners.
We provide patients with a more transparent access to healthcare and a full suite of online services to manage their health: from finding nearby healthcare professionals, to booking/managing appointments 24/7 online, having remote medical consultations via video and receiving a digital prescription in their online account.
Our 6 Doctolib Pillars "SCALES":