During the COVID-19 lockdown, we have adapted our recruitment processes to carry out 100% of our interviews remotely. Similarly, we have transformed our onboarding program, we are now welcoming and onboarding all new Doctolibers remotely during the lockdown in Germany and France.
About the role:
Doctolib is looking for a Business Analyst to join the Patient Marketing team. You will be THE expert in the analysis of the behaviour of patients using Doctolib and your main focus will be engagement topics (e.g. usage of telehealth, downloads of our mobile application, frequency of visits and online bookings, etc.).
In coordination with the Patient Engagement Director, with Product Managers and with the Data team, you will be responsible for performing top-notch analysis on all relevant patient KPIs, in order to help the team drive patients’ usage and loyalty. The ideal candidate is an experienced business analyst who excels at surfacing patient insights and suggesting strong actionable recommendations.
(Some) of your daily challenges as a Business Analyst:
Who we are looking for?
What's in it for you ?
Doctolib offers doctors and hospitals a software solution with a full range of services to help improve the efficiency of their operations, provide their patients with a more seamless experience, help find new patients, and collaborate with other doctors.
You'll have the opportunity to revolutionise a whole industry;
We're building a diverse and inclusive culture full of passionate people who love what they do, Doctolib guarantees equal opportunities to all candidates.
Each application received is put into consideration regardless of ethnic and racial origin, opinions, beliefs, gender, sexual orientation, health or handicap.
Who we are
Founded in 2013, Doctolib is the fastest growing and leading e-health service in Europe.
For healthcare professionals
We provide healthcare professionals with a software solution with a full range of services to help improve the efficiency of their operations, provide their patients with a more seamless experience, attract new patients, and collaborate with other practitioners.
We provide patients with a more transparent access to healthcare and a full suite of online services to manage their health: from finding nearby healthcare professionals, to booking/managing appointments 24/7 online, having remote medical consultations via video and receiving a digital prescription in their online account.
Our 6 Doctolib Pillars "SCALES":